Terms of Service
These terms apply when you use Listbright: the WooCommerce plugin, the Shopify app and the online service behind them. Listbright is provided by Metaflare Interactive LLP, 0-729-A Surya Enclave, Chogitti, Jalandhar, Punjab 144009, India ("we", "us"). By installing the plugin or the app, or buying credits, you agree to these terms. If you don't agree, please don't use Listbright.
What Listbright does
Listbright checks the product data in your WooCommerce or Shopify store against Google Merchant Center's requirements and suggests values for missing or rejected fields, such as color, size, gender, age group, brand and Google product category. Suggestions are made by an AI model from your product's title, description, attributes and image. Nothing is saved to your products until you approve it.
Your store account
When the plugin is first used, it registers your store's web address with our service and receives a key that identifies your store. Keep your WordPress admin secure, since anyone with admin access can use your credits. In the Shopify app, your store is identified by Shopify when you open the app, so there is no key to keep. You must be the owner of the store, or be authorised by the owner, to install Listbright on it.
Credits and payment
- Scanning products is free.
- Applying AI suggestions uses credits. One credit is used for each product that receives at least one suggested fix. If no fix is found, or the request fails, no credit is used.
- Each new store receives 25 free credits once. Reinstalling the plugin or the app does not give new free credits.
- Credit packs are one-time purchases. They are not subscriptions and do not renew. Credits do not expire while the service is running.
- Credits belong to the store they were bought for and cannot be transferred or exchanged for cash, except as described in our Refund Policy.
- For the WooCommerce plugin, our order process is conducted by our online reseller Dodo Payments. Dodo Payments is the Merchant of Record for all our orders, handles payment and billing, and provides customer service for orders and returns. Taxes are added where required.
- In the Shopify app, credit packs are charged by Shopify through your Shopify bill, and Shopify's terms for app charges also apply.
Your responsibilities
You remain responsible for the accuracy of your product listings and for following Google Merchant Center's policies and the laws that apply to your store. AI suggestions can be wrong. Review them before you approve them, especially values that affect what a customer receives, such as size or color. Listbright never generates GTINs (barcodes); if a product needs one, use the real number from the manufacturer or GS1.
Acceptable use
Don't use Listbright to create misleading listings, to process data you don't have the right to use, or to overload, copy, reverse engineer or interfere with our service. We may limit or suspend access that breaks these terms or puts the service at risk.
No link with Google, WooCommerce or Shopify
Listbright is an independent product. It is not made, endorsed or supported by Google, WooCommerce or Shopify. We can't guarantee that Google will approve your products, as Google makes its own decisions and changes its rules from time to time.
Availability and changes
We work to keep the service running but don't promise it will always be available or error-free. We may change or improve features. If we ever close the service, we will give at least 30 days' notice by email or in the plugin and app, and refund unused paid credits.
No warranty
Listbright is provided "as is" and "as available". To the extent the law allows, we give no warranties about the suggestions it makes or the results you get in Google Merchant Center.
Limitation of liability
To the extent the law allows, Metaflare Interactive LLP is not liable for indirect or consequential losses, including lost sales, lost profits or advertising costs. Our total liability for any claim is limited to the amount you paid us for credits in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection laws that cannot be excluded.
Law
These terms are governed by the laws of India, and the courts at Jalandhar, Punjab have jurisdiction, subject to any mandatory consumer rights in your country.
Changes to these terms
If we change these terms, we'll update this page and the date above. Continuing to use Listbright after a change means you accept the updated terms.